Privacy Policy

Effective Date: February 3, 2026

This Privacy Policy explains how MICO (Mindful Connections ABA) (“MICO,” “we,” “us”) collects, uses, and shares information when you visit our website, submit forms, or contact us.

1) Who We Are

MICO is a licensed ABA therapy agency based in Brickell, Miami, providing evidence-based services for children with autism and other neurodivergent conditions.

Address: 825 Brickell Bay Dr, Miami, FL 33131
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Email: mindfulconnections.aba@gmail.com
Phone: +1 (305) 400-8685
Privacy Contact: mindfulconnections.aba@gmail.com | +1 (305) 400-8685

2) Important Note About Health Information (HIPAA)

Some information you submit through our website may relate to health services (for example, diagnostic information or insurance details). If you become a client/patient, our handling of protected health information (“PHI”) is described in our HIPAA Notice of Privacy Practices, posted separately on our website. This Privacy Policy primarily covers information collected through the website and general communications.

3) Information We Collect

A. Information You Provide

• Contact details: name, email address, phone number.
• Intake/inquiry details: information you submit through forms or messages, including:
  • Diagnostic information
  • Insurance information
  • Doctor referral information
  • Time since diagnosis
• Any other information you choose to include in your message.

B. Information Collected Automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed, date/time, referring pages.
• UTM parameters and attribution data: information included in links (e.g., utm_source, utm_campaign) to understand which campaigns drive visits and inquiries.
• Cookies and similar technologies: described in our Cookie Policy.

Not for emergencies: Do not use website forms or email for urgent matters. If you believe there is an emergency, call 911.

4) How We Use Information

• Respond to inquiries and communicate with you
• Conduct intake and determine next steps
• Verify benefits/coverage and pursue authorization when applicable
• Schedule appointments and coordinate services
• Provide customer support and administrative communications
• Improve and secure our website and systems
• Measure marketing performance (UTMs, analytics) and run advertising campaigns
• Send emails via Brevo (you can opt out of marketing messages)

5) How We Share Information

A. Service Providers (Vendors)

We use vendors to operate our website and communications, including:

• Webflow (site hosting and infrastructure)
• Webflow Forms (form submissions)
• Google Analytics (website analytics)
• Brevo (email communications/CRM and marketing communications)
• Advertising and measurement partners (for campaign measurement and performance)

These providers are permitted to process information only to provide services to us, under contractual restrictions.

B. Insurance and Administrative Purposes

If you request services and provide insurance details, we may use and share information with insurers or related entities for verification, authorization, and payment-related processes as applicable.

C. Legal and Safety

We may disclose information if required by law, subpoena, court order, or if necessary to protect rights, safety, and security, investigate fraud, or respond to lawful requests.

D. Business Transfers

If we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

6) Cookies, Analytics, UTMs, and Advertising

We use cookies and similar technologies for essential site functions, analytics, attribution (UTMs), and advertising measurement. You can manage cookie preferences using our cookie banner and/or browser settings. See our Cookie Policy.

7) Your Choices

• Marketing emails: unsubscribe using the link in our emails or contact us.
• Cookie preferences: use our cookie banner/settings or browser controls.
• Update information: contact us to update or correct your contact details.

8) Children’s Privacy

Our website is intended for parents/guardians and adults. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided information directly, contact us and we will delete it.

9) Data Retention

We retain website inquiry and marketing/analytics data as long as needed for the purposes described above and for legal, accounting, or operational needs. Client/patient records follow separate retention practices.

10) Security

We use reasonable safeguards designed to protect information. However, no method of transmission or storage is 100% secure.

11) External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

12) Changes to This Privacy Policy

We may update this Policy from time to time. We will post the updated version and revise the effective date.

13) Contact Us

MICO (Mindful Connections ABA)
825 Brickell Bay Dr, Miami, FL 33131
mindfulconnections.aba@gmail.com | +1 (305) 400-8685

Cookie Policy

Effective Date: February 3, 2026

This Cookie Policy explains how MICO (Mindful Connections ABA) uses cookies and similar technologies on our website.

1) What Are Cookies?

Cookies are small text files stored on your device. Similar technologies include pixels, tags, scripts, and local storage.

2) Categories of Cookies We Use

• Strictly Necessary (Essential): required for core functionality, security, and form submission.
• Analytics: used to understand how visitors use our website (e.g., Google Analytics).
• Advertising / Marketing: used to measure ad performance and improve campaigns (advertising and measurement partners).
• Preferences: used to remember choices (such as cookie preferences), if enabled.

3) Google Analytics

We use Google Analytics to collect information about website usage (pages visited, approximate location, device/browser, and interactions). Google Analytics may use cookies and similar identifiers.

4) UTMs and Attribution

We use UTM parameters (e.g., utm_source, utm_campaign) to understand which marketing sources drive visits and inquiries. UTMs may be stored temporarily (for example, in a cookie or local storage) to associate your visit with a campaign.

5) Managing Cookies

• Use our cookie banner/settings to accept or reject non-essential cookies (if shown on your first visit or through a “cookie settings” link).
• Use your browser settings to delete or block cookies.

Blocking some cookies may affect site functionality.

6) Cookie List (Typical Examples; May Vary)

Cookie names can change depending on configuration. Common examples include:

Cookie/Tool	Provider	Category	Purpose	Typical Duration
Webflow essential cookies	Webflow	Essential	Site functionality/security	Session/Varies
_ga / _ga_*	Google Analytics	Analytics	Distinguish users / analytics	Up to 2 years
_gid (may vary)	Google Analytics	Analytics	Distinguish users	Up to 24 hours
Ad/measurement cookies (varies)	Ad partners	Marketing	Campaign measurement/attribution	Varies
UTM storage (cookie/local storage)	MICO website	Analytics/Marketing	Attribution to campaigns	Varies

7) Updates

We may update this Cookie Policy. We will post the updated version and revise the effective date.

Contact

MICO (Mindful Connections ABA)
825 Brickell Bay Dr, Miami, FL 33131
mindfulconnections.aba@gmail.com | +1 (305) 400-8685

Terms of Use

Effective Date: February 3, 2026

These Terms govern your use of the MICO (Mindful Connections ABA) website.

1) Informational Purposes Only (No Medical Advice)

Content on this website is for general informational purposes only and is not medical advice. Visiting this site or contacting us through the site does not create a provider–patient relationship.

2) Not for Emergencies

Do not use website forms or email for emergencies. If you believe there is an emergency, call 911 or go to the nearest emergency room.

3) Acceptable Use

You agree not to:

• Attempt unauthorized access to the website, servers, or accounts
• Interfere with site operations or security
• Upload malware or malicious code
• Misuse forms (spam, harassment, or false information)
• Copy/scrape content at scale without permission

4) Intellectual Property

All content, trademarks, logos, and design elements on this website are owned by MICO or its licensors and are protected by applicable laws. You may not reproduce, distribute, or create derivative works without written permission.

5) Third-Party Tools and Links

We use third-party tools (including Webflow, Google Analytics, and Brevo) and may link to third-party websites. Your use of third-party services is governed by their terms and privacy policies.

6) Disclaimers

The website is provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law.

7) Limitation of Liability

To the fullest extent permitted by law, MICO will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website.

8) Governing Law and Venue

These Terms are governed by the laws of the State of Florida. Venue will be in Miami-Dade County, Florida, unless otherwise required by law.

9) Changes

We may update these Terms at any time by posting a revised version with a new effective date.

10) Contact

MICO (Mindful Connections ABA)
825 Brickell Bay Dr, Miami, FL 33131
mindfulconnections.aba@gmail.com | +1 (305) 400-8685

HIPAA Notice of Privacy Practices

Effective Date: February 3, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1) Our Duties

We are required by law to:

• Maintain the privacy and security of your protected health information (“PHI”)
• Provide you with this Notice of our legal duties and privacy practices
• Follow the terms of the Notice currently in effect

2) How We May Use and Disclose Your PHI (Without Your Written Authorization)

A. Treatment

We may use and disclose PHI to provide, coordinate, or manage your care and related services.

B. Payment

We may use and disclose PHI to bill and receive payment for services, including insurance eligibility verification, authorizations, claims, and collections as permitted by law.

C. Health Care Operations

We may use and disclose PHI for operational purposes such as quality improvement, training, licensing, auditing, and administrative activities.

D. Appointment Reminders and Service Communications

We may contact you to remind you of appointments, provide scheduling information, and communicate about services.

E. Required by Law / Public Health and Safety

We may disclose PHI when required by law and for certain public health, safety, oversight, and law enforcement purposes as permitted by law.

F. Business Associates

We may disclose PHI to vendors (“business associates”) who perform services for us and are required to safeguard PHI under written agreements.

3) Uses and Disclosures That Require Your Written Authorization

We will generally not use or disclose your PHI for marketing purposes (beyond what is permitted without authorization) or the sale of PHI without your written authorization, unless an exception applies.

You may revoke an authorization in writing at any time, except to the extent we have already acted on it.

4) Your Rights Regarding Your PHI

You have the right to:

• Get a copy of your records (electronic or paper) in most cases
• Ask us to correct your records
• Request confidential communications (specific contact method/address)
• Ask us to limit what we use or share (we may not be required to agree to all requests)
• Get a list of certain disclosures (accounting)
• Get a copy of this Notice at any time
• Choose someone to act for you (guardian/authorized representative with documentation)

5) Complaints

If you believe your privacy rights have been violated, you may file a complaint with us. You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

6) Changes to This Notice

We may change this Notice, and the changes will apply to all PHI we maintain. The updated Notice will be available upon request and posted on our website, and the effective date will be updated.

7) Privacy Contact

MICO (Mindful Connections ABA)
825 Brickell Bay Dr, Miami, FL 33131
mindfulconnections.aba@gmail.com | +1 (305) 400-8685

Good Faith Estimate Notice

Effective Date: February 3, 2026

If you are uninsured or self-pay, you have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

To request a Good Faith Estimate, contact us at mindfulconnections.aba@gmail.com or +1 (305) 400-8685.

MICO (Mindful Connections ABA)
825 Brickell Bay Dr, Miami, FL 33131